fb977 Terms & Conditions
This page presents in detail all terms of using the fb977 platform, user rights and responsibilities, and platform policies.
These Terms & Conditions ("Terms") form a legal agreement between the fb977 platform ("Platform", "Site", "we") and its users ("you", "user"). By using any service of fb977, you confirm that you have read, understood, and accepted these Terms in full. If you do not agree with any part of these Terms, please refrain from using the platform.
General Provisions
1.1 Description of Services
fb977 is an online gaming platform for players in Bangladesh, offering live casino, sports betting, slot games, virtual sports, and a variety of other games. fb977 is committed to providing the highest quality gaming experience in a safe and reliable environment.
1.2 Applicability of Terms
These Terms apply to all services, promotional offers, bonuses, and any related features of fb977. Specific promotions or bonuses may have their own separate terms; in such cases, those terms will apply alongside these general Terms.
1.3 Right to Amend Terms
fb977 reserves the right to change, modify, or update these Terms at any time. Updated Terms will take effect from the date they are published on the site. By continuing to use the platform, you are considered to have accepted the revised Terms. You are therefore advised to review this page regularly.
Eligibility & Account Registration
2.1 Age Requirement
To open an account on fb977 and use any gaming or betting service, you must be at least 21 years of age. Persons under the age of 21 are not eligible to use this platform. fb977 may request a valid ID or documents at any time to verify age.
2.2 Multiple Accounts Prohibited
Each user may open only one account. Opening or operating multiple accounts is a direct violation of fb977's policy. If this policy is breached, all associated accounts may be suspended or permanently closed and all balances may be forfeited.
2.3 Accuracy of Information
You must provide accurate, complete, and up-to-date information when registering an account. Providing false or misleading information may result in account termination, and any accumulated winnings will not be paid out. If there are any changes to your name, address, ID number, or payment details, you must notify fb977 immediately.
2.4 Account Security
It is your responsibility to keep your account login details (username and password) confidential. If you suspect that a third party has accessed your account, notify fb977's support team immediately. fb977 will not be liable for any losses resulting from unauthorized use of your account.
Financial Transactions & Payments
3.1 Deposit Rules
The minimum deposit amount on fb977 is ৳100, which applies to all payment methods. The following payment methods are currently available for deposits on fb977:
- bKash
- Nagad
- Rocket
- Upay
- Bank Transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major Bangladeshi banks)
Deposited funds are generally processed quickly. Deposits made using a third party's name or someone else's mobile banking account are prohibited.
3.2 Withdrawal Rules
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 30 minutes to 3 hours. However, identity verification or security reviews may cause delays in some cases.
fb977 reserves the right to verify an account before approving a withdrawal request. Withdrawals must be made using the same payment method used for the deposit.
Minimum Deposit: ৳100 | Minimum Withdrawal: ৳1,000 | Withdrawal Time: 30 minutes – 3 hours
3.3 Anti-Money Laundering
fb977 is committed to preventing money laundering and illegal financial activities. In the case of any suspicious financial activity, fb977 may suspend the account and notify the relevant authorities. Users must ensure that the funds they use are obtained from entirely legal sources.
Bonuses & Promotional Offers
4.1 Welcome Bonus
New users on fb977 will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, giving a total balance of ৳2,000. Depositing ৳12,000 will earn the maximum bonus of ৳5,000, giving a total balance of ৳17,000.
4.2 Wagering Requirements
The welcome bonus requires a 20x wagering requirement, calculated on the bonus amount only, not the deposit amount. Example: ৳1,000 bonus × 20 = ৳20,000 must be wagered before bonus winnings can be withdrawn.
Withdrawals from bonus funds are not permitted until the wagering requirement has been met. Bonuses may be cancelled if their terms are violated.
4.3 General Bonus Terms
- Each bonus offer may be used only once.
- Using multiple accounts to claim bonuses is strictly prohibited.
- Bonuses cannot be claimed using a third party's funds or account.
- Bonuses that are not used within the specified period will be cancelled.
- fb977 reserves the right to modify or cancel any bonus promotion.
- Meeting the wagering requirement is mandatory to withdraw winnings obtained using bonus funds.
4.4 VIP Program
The fb977 VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Each tier offers weekly cashback benefits:
- Bronze: up to 0.3% weekly cashback
- Silver: up to 0.6% weekly cashback
- Gold: up to 0.9% weekly cashback
- Platinum: up to 1.2% weekly cashback
You can advance to higher VIP tiers through regular play. The VIP terms for each tier apply separately.
Game & Betting Rules
5.1 Fair Play Policy
fb977 ensures a fair and transparent gaming environment for all users. Our game providers (including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others) are internationally recognized, and their game outcomes are governed by Random Number Generator (RNG) technology.
5.2 Bet Validity
A bet will only be considered valid when it has been successfully recorded in our system. If a bet is not confirmed due to a technical error or network issue, fb977 reserves the right to declare that bet void. In such cases, all staked funds will be refunded.
5.3 Technical Errors
If a game result is affected by a technical issue, fb977 reserves the right to cancel that round and refund the bet amount. This decision will be considered final.
5.4 Fraudulent Activity
If fb977 confirms that a user has won by exploiting system vulnerabilities, using fraudulent tactics, or by any other illegal means, the relevant winnings will be voided and the account may be permanently closed.
Security & Data Protection
6.1 Data Protection
fb977 uses SSL encryption technology to protect users' personal information. Your personal data will not be sold to any third party. For more details on data protection, please visit our Privacy Policy page.
6.2 Account Verification (KYC)
fb977 follows a Know Your Customer (KYC) policy. The following documents may be requested for identity verification prior to withdrawal or for large transactions:
- National ID Card (NID) or copy of passport
- Proof of recent address
- Proof of ownership of the payment method
Withdrawal requests may be put on hold until the KYC process is complete.
6.3 Account Security Tips
- Use a strong and unique password.
- Change your password regularly.
- Avoid logging in on public or shared devices.
- Do not share your fb977 email or login details with anyone.
- If you notice any suspicious activity, contact support immediately.
Responsible Gaming
7.1 Responsible Gaming Policy
fb977 believes that gaming should be for entertainment purposes only. We provide responsible gaming tools to protect our users. If you feel that gaming is having a negative impact on your personal or financial life, seek help immediately.
7.2 Self-Control Tools
fb977 gives users access to the following control tools:
- Set deposit limits
- Set betting limits
- Take a temporary break (cooling-off period)
- Self-exclusion
To learn more about these tools, visit our Responsible Gaming page or contact the support team.
7.3 Protection of Minors
fb977 strictly prohibits minors from accessing the gaming platform. Parents and guardians are advised to use appropriate parental control software to prevent their children from accessing this site.
Account Suspension & Closure
8.1 fb977's Rights
fb977 reserves the right to temporarily suspend or permanently close any account for the following reasons:
- Violation of any part of these Terms
- Providing false information or identity fraud
- Operating multiple accounts
- Fraudulent or illegal activity
- Money laundering or suspicious transactions
- System or software manipulation
- Refusal to provide KYC documents
8.2 Voluntary Account Closure
Users may request to close their account at any time. The account will be closed upon written notification to fb977's support team. Before the account is closed, all pending bets will be settled and the available balance will be returned via the relevant payment method.
Limitation of Liability
9.1 Service Interruptions
fb977 strives to provide uninterrupted service, but the service may be temporarily disrupted due to maintenance, technical issues, or external factors. fb977 will not be liable for any losses caused by such disruptions.
9.2 Third-Party Software
fb977 uses software from third-party game providers. fb977 is not responsible for issues arising from technical errors in that software, but we will assist in resolving any problems.
9.3 Internet Connection
fb977 is not obligated to provide compensation if a game result is affected by the user's internet disconnection. Users are advised to ensure a stable internet connection.
Dispute Resolution & Contact
10.1 Complaint Process
If you have a complaint or dispute about any matter, you must first contact fb977's support team directly. Our support team is available 24 hours a day, 7 days a week, and provides assistance in both Bengali and English.
10.2 Contacting Support
Contact us for any questions or issues:
- Live Chat: Available 24/7 on any page of the site
- Email: [email protected]
After receiving a complaint, fb977 will attempt to resolve it as quickly as possible.
10.3 Final Decision
In any dispute regarding game outcomes or the validity of bets, the data recorded in fb977's system will be considered final. Any decision made by fb977 on any matter is final and binding.
Completeness of Agreement & Miscellaneous
11.1 Entire Agreement
These terms constitute the entire agreement between fb977 and the user and replace all previous oral or written understandings on this matter.
11.2 Severability
If any part of these terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect.
11.3 Waiver of Rights
If fb977 does not exercise any right under these terms in a particular instance, that will not be considered a permanent waiver of that right.
11.4 Language of Communication
fb977 provides support in both Bengali and English. If there is any difference between the Bengali version and the English version of these terms, the English version will take precedence for the purpose of interpretation.
By using these terms, you confirm that you have read, understood, and accepted them in full. Welcome to a safe and enjoyable gaming experience with fb977.
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