🛡️ Safe & Responsible Gaming

fb977 Responsible Gaming — Your safety is our priority

So that the fun of entertainment never becomes a problem — fb977 gives you limit-setting tools, self-exclusion options, and round-the-clock support.

Our Commitment

Let gaming be a source of entertainment, not anxiety

At fb977 we believe online gaming is an enjoyable form of entertainment — but when it goes out of control, it can have a negative impact on personal and family life. We are always committed to ensuring the wellbeing and safety of our platform's users.

On this page you will learn how to review your own gaming habits, which tools to use, and where to get help when needed. fb977 is always by your side.

Remember: Gaming is for entertainment only. Never chase losses by placing bigger bets, and never play with borrowed money.

21+

Age Verification

The fb977 platform is for those aged 21 and above only. Minors are strictly prohibited from opening an account or playing any games.

Safety Tools

The safety tools in your hands

Set Deposit Limits

Daily, weekly, or monthly — set a maximum deposit limit at your convenience. Once a limit is set it takes effect immediately. Increasing a limit requires a waiting period, but it can be reduced right away.

Time-Out

Want to take a few days off? Activate a time-out for anywhere from 24 hours up to 6 weeks. During the break it will not be possible to log in to or deposit into your account.

Self-Exclusion

If you feel gaming is having a negative impact on your life, activate a long-term self-exclusion. Once active, the account cannot be reopened before the set period has ended.

Review Gaming History

View your gaming history and deposit and withdrawal details from your account at any time. Understand your spending patterns and make informed decisions.

Contact the Support Team

For any concern or issue, reach us via fb977's 24/7 live chat or email. Our Bangla-speaking support team is always ready to help.

Set Betting Limits

Decide in advance the maximum amount you will bet per session or over a set period. Once the limit is reached, the session will end automatically.

Warning Signs

Recognise the signs of problematic gaming

If any of the following signs apply to you, it may be a warning signal. Assess yourself honestly and seek help if needed.

Feeling a repeated urge to place ever-larger bets to win back lost money.

Lying to or hiding things from family or friends about gaming.

Borrowing money, dipping into savings, or cutting essential expenses for gaming.

Repeatedly returning to gaming despite trying to stop.

Prioritising gaming above work, studies, or relationships.

Feeling restless, irritable, or anxious when unable to game.

Responsible Gaming Rules

The principles of healthy gaming habits

Follow these simple rules for an enjoyable experience on fb977.

  • Set a fixed budget before you play — and stick to it.
  • See gaming as entertainment, not a source of income.
  • Set a time limit — before each session decide "how long I will play".
  • Avoid playing when you are under stress or feeling worried.
  • Never bet with borrowed money or money set aside for essential expenses.
  • Take regular breaks and spend time with family and friends.
  • Keep your account out of reach of children or minors.
Step-by-Step Guide

How to activate the safety tools

Set a Deposit Limit

After logging in to fb977, go to "Responsible Gaming" under "Account Settings". Set a daily, weekly, or monthly deposit limit there. Reducing a limit takes effect immediately. Note that the minimum deposit on fb977 is ৳100 and the minimum withdrawal is ৳1,000.

Activate a Time-Out

To activate a time-out, choose the "Time-Out" option from the "Responsible Gaming" menu. You can take a break of 24 hours, 7 days, 14 days, or 6 weeks. No promotional emails will be sent during the break either.

Enable Self-Exclusion

For long-term self-exclusion, notify the support team directly. Once self-exclusion is active, there is no way to reopen the account before the set period ends. There is no shame in making this decision — it is a brave and right step.

Talk to Support

If you feel the situation is getting out of control, contact fb977 via live chat or email. Our team will assist you with complete confidentiality. Asking for help is not a weakness — it is a wise decision.

Our Support

Always ready to help

fb977 believes that asking for help is far better than hiding a problem. Our support team is by your side seven days a week, twenty-four hours a day.

Contact us for any gaming-related concern, questions about account limits, or self-exclusion requests. All conversations are kept completely confidential.

We never share your identity or conversations with any third party. Confidentiality is our core commitment.

Get in Touch

Our Bangla-speaking support team is always ready to answer any of your questions and provide the help you need.

24/7 live chat — available on every page of the site
Support available in Bangla and English

Support operates on Bangladesh Standard Time (BST, UTC+6).

Common Questions

Questions & Answers about responsible gaming

After logging in to fb977, go to "Account Settings" and find the "Responsible Gaming" section. There you can set a maximum daily, weekly, or monthly deposit amount. Reducing a limit takes effect immediately, while increasing a limit requires a waiting period.

Yes, once the self-exclusion period ends you can request to reactivate your account. However, the account cannot be reopened by any means while the period is active — this is intentionally strict so you can take a genuine break. Contact the support team to reactivate.

No. fb977 strictly enforces a 21+ age policy. No one under the age of 21 may open an account or play any games. If a minor attempts to open an account, it will be closed immediately and no funds will be returned.

fb977 can help in several ways. First, use the deposit limit and time-out tools to keep yourself in control. Second, if the situation feels serious, activate self-exclusion. Third, our 24/7 support team (live chat or [email protected]) is always ready to guide you. We are here to help you take the right steps.

A Time-Out is a short-term break — usually from 24 hours up to 6 weeks — after which the account is reactivated automatically. Self-exclusion is a longer-term measure where there is no way to reopen the account until the set period has ended. Self-exclusion is more suitable for those who feel that gaming is causing significant problems in their lives.

If a family member is struggling with a gaming problem, speak openly with them and offer help with empathy. If needed, contact fb977's support team — we also guide family members. You may also recommend seeking professional counselling services.

Enjoy safely on fb977

Play responsibly and enjoy our huge game library. Check our FAQ for any questions or log in directly.

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