Data Protection & Privacy
fb977's Privacy Policy
Your personal information is invaluable to us — our full commitment to how we collect, use, and protect it is detailed here.
Your Privacy Is Our Responsibility
fb977 ("we", "us", "platform") operates a safe and reliable online gaming service for players in Bangladesh. We believe it is our fundamental responsibility to ensure the protection of every user's personal information.
This Privacy Policy explains what information we collect when you use the fb977 website (fb977.lat), why we collect it, how we use it, and how we keep it secure. By using our platform, you are considered to have accepted the terms set out in this policy.
We never sell your information to third parties under any circumstances. The trust of our users is our greatest asset and protecting it is our highest priority.
What Information We Collect
fb977 only collects information that is necessary to provide you with the best possible service. A detailed breakdown of the information collected is given below.
1.1 Identity Information
Information you provide when registering an account:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Address
- National ID / passport details (for identity verification)
1.2 Financial Information
For processing deposit and withdrawal transactions:
- bKash / Nagad / Rocket / Upay account number (partial)
- Bank account details (where applicable)
- Transaction history and records
- Deposit and withdrawal amounts
Financial information is stored in encrypted form.
1.3 Technical Information
Information automatically collected about your device and connection:
- IP address
- Browser type and version
- Device type (mobile / desktop)
- Operating system
- Session time and activity on the platform
- Cookies and local storage data
1.4 Gaming Activity Information
To improve your experience:
- Play history and records
- Bet amounts and outcomes
- Preferred game categories
- Bonus and promotion usage records
- Support tickets and communication history
How We Use Your Information
fb977 uses the information collected only for the purposes listed below. We never process your information unnecessarily.
Service Delivery & Operations
Your information is used to create and manage your account, process transactions, deliver the gaming experience, and provide technical support. This information is essential to safely completing financial transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
Identity Verification & Fraud Prevention
We use identity and technical information to ensure platform security, verify account ownership, and detect and prevent fraudulent activity. This protects the interests of all users.
Service Improvement
By analysing your gaming activity and preferences, we improve the user experience on the platform. Information such as which games are most popular and where technical issues are occurring helps us deliver a better service.
Communication & Promotions
Your contact information is used to send important account notifications, transaction confirmations, and, with your consent, promotional offers. You can opt out of promotional communications at any time.
Responsible Gaming
By monitoring gaming activity, we can identify signs of problematic behaviour and provide support to players when needed. fb977 is committed to responsible gaming.
Cookies Policy
fb977 uses cookies to keep the website functioning properly and to improve your experience.
Essential Cookies
These cookies are necessary to keep your login session active, perform security checks, and enable basic platform functionality. Without them, the site cannot function properly.
Analytics Cookies
These collect anonymous statistics to help us understand which parts of the site are most used and where there is room for improvement. No personal identity is revealed.
Preference Cookies
Used to remember your preferred language, theme, and other personal settings so you do not have to set them up again each time.
Information Disclosure & Sharing
fb977 never sells your information. Information may only be disclosed in the limited circumstances listed below.
Service Partners
We work with trusted third parties to carry out activities such as payment processing, technology operations, and customer support. These partners may only use the information for the specified purpose and are bound by strict confidentiality agreements.
Legal Requirements
Information may be disclosed where there is a legal obligation to do so, in accordance with a lawful order from a competent authority, or by direction of a court. In such cases we share only the minimum information required.
Fraud & Security
Information may be shared with security agencies where necessary to prevent fraudulent activity, investigate cybercrime, or protect other users. We exercise the utmost caution in these cases as well.
Data Security Measures
fb977 follows industry-standard technology and processes to protect your information.
SSL Encryption
All data transfers are secured with 256-bit SSL encryption. Your information cannot be read from outside.
Firewall Protection
Advanced firewall systems protect servers and databases from unauthorised access.
Access Control
Only authorised staff can access specific information. Every access is logged.
Regular Audits
Security measures are reviewed regularly and any weaknesses identified are corrected promptly.
Important Notice
While we strive to ensure the highest level of security, no method on the internet is 100% guaranteed. We therefore ask that you keep your password confidential, change it regularly, and contact fb977 support immediately if you notice any suspicious activity.
Data Retention Period
fb977 does not retain any information beyond what is necessary.
While your account is active, we store all your information securely. When an account is closed or becomes inactive, certain information may be retained for a further period to meet legal, regulatory, or business requirements.
Financial transaction records must be kept for a set period in accordance with financial regulations. Once that period ends, the information is securely deleted or anonymised.
Technical log files are generally kept for a limited time and then deleted automatically. Data retained for analysis may be stored in anonymised form with personal identifiers removed.
Your Rights
As a user of fb977, you have certain rights over your own information, which we respect.
Right to Access
You may request to know what information we hold about you. Contact the support team and you will be informed within the designated timeframe.
Right to Rectification
If any information on your account is incorrect, you may request that it be corrected. Keeping your information accurate is essential for good service.
Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations.
Right to Withdraw Communications
You may stop receiving promotional emails or notifications at any time. However, it is not possible to stop important account-related notifications.
Protection of Minors
fb977 strictly prohibits anyone under the age of 21 from opening an account. Our platform is for adult users (21+) only.
We verify age at the time of account registration. If there is any indication that a user on an account may be a minor, that account will be suspended immediately and any information collected will be deleted.
If a parent or guardian believes their child is using fb977, please contact our support team immediately. We will take prompt action.
Changes to the Policy
fb977 may update this Privacy Policy from time to time. Changes may be made as a result of service improvements, the introduction of new technology, or changes in legal requirements.
For any significant changes, we will send a notification to your registered email address and update the "Last Updated" date on this page. Continued use of the platform after a change is made will be considered acceptance of the updated policy.
We therefore recommend revisiting this page periodically so you stay up to date with the latest policy.
Contact Us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us.
[email protected]
24 hours, 7 days a week — available on any page of the site
Support is available in both Bengali and English
Related Pages
Along with the privacy policy, the following information may also apply to you:
Play safely at fb977
Your information is protected, your gaming experience is reliable. Access the platform today.
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